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Crashes on login screen

Offline Daemonkonig

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Crashes on login screen
« on: August 28, 2016, 11:09:56 PM »
So when I start the game, the video plays fine, at the end of the video it go's to a logging in dialog box that crashes the game each time. Tried clicking to skip the video, same result. Tried compatibility mode with run as administrator mode and it continues to crash to desktop.

Running windows 10,
cpu: i7 @ 2.6ghz,
ram: 8 gigs
graphics: nvidia gtx 960

Offline ERuts

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Re: Crashes on login screen
« Reply #1 on: August 29, 2016, 12:27:52 AM »
Hi there,

I am sorry to hear that! What does the logging in dialog box say? Just logging in.... And than closing the game?

Or do you keep having a black screen?

Could you provide us with a screenshot of your Steam library?

Kind regards,

ERuts
On behalf of the Hyperreuts team
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Offline Daemonkonig

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Re: Crashes on login screen
« Reply #2 on: August 29, 2016, 04:14:59 PM »
After clicking to skip the cinematic, there's a few moments of black screen, followed by the logging in dialog box, it then crashes a few moments after that, the dialog doesn't resolve.

Tried to attach the screenshot, but got a write error from the forum.

Offline ERuts

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Re: Crashes on login screen
« Reply #3 on: August 29, 2016, 09:22:36 PM »
After clicking to skip the cinematic, there's a few moments of black screen, followed by the logging in dialog box, it then crashes a few moments after that, the dialog doesn't resolve.

Tried to attach the screenshot, but got a write error from the forum.
Did you start Steam before starting the game? The forum has a max attachment size of 512kb. You can also try to upload the image here: http://tinypic.com/.

Could you also provide me with information on how you have obtained the game?

Kind regards,

ERuts
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Offline Daemonkonig

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Re: Crashes on login screen
« Reply #4 on: August 29, 2016, 11:11:23 PM »
Yes, as I normally launch my games from the steam application. I obtained the game via steam store page (http://store.steampowered.com/app/510840/). Yes I know what the file upload limit is, but the file was a 348kb png file and it still gave me the write error. Here is the link to the picture I tried to upload: http://tinypic.com/r/2ii8nld/9

Offline Cageman

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Re: Crashes on login screen
« Reply #5 on: September 03, 2016, 02:56:48 PM »
Yes, as I normally launch my games from the steam application. I obtained the game via steam store page (http://store.steampowered.com/app/510840/). Yes I know what the file upload limit is, but the file was a 348kb png file and it still gave me the write error. Here is the link to the picture I tried to upload: http://tinypic.com/r/2ii8nld/9

Hi Daemonkonig,

I would expect a message before the application is closed after you see the logging in... dialog. Could you upload a screenshot or tell us wait it states? Lets continue this discussion on the steam discussion forum, maybe also shows users with the same issue. Could you make a new post on http://steamcommunity.com/app/510840/discussions/ ? Thanks!

Kind regards,

JKooijman
On behalf of the Hyperreuts team
« Last Edit: September 03, 2016, 03:15:15 PM by Cageman »